Prior to purchasing one of our log cabin kits, you will want to make sure you have some important questions answered first. Let’s cross some T’s and dot some I’s, shall we?

Questions to ask your local Building Department

If you live in the county limits, you will need to call your County Building Department.

If you live in the city limits, you will need to contact the Town of "Your Towns Name" Building Department.

• Am I allowed to have another dwelling unit on my property?

Also known as an ADU. (Accessory Dwelling Unit)

• Are Log Cabins allowed?

• If yes, what are the set back requirements?

WHAT ARE SETBACKS: These are the distance requirements from property lines, drainage lines, well and septic tanks, distance from existing home, etc.

• What is the minimum and maximum square footage requirements?

NOTE: Most often, the ADU will have to be smaller than the primary home on the property and can only be so many square feet

• Can I tie into the existing well and septic or will you have to put in a new septic and well for the new dwelling unit?

NOTE: If you have to put in new septic and well, you will need to make sure your land will perc and that there is enough room to accomplish these additions.

• Will they require you to have an engineer sign off on the building design and/or foundation?

QUESTIONS TO ASK YOURSELF BEFORE MOVING FORWARD.

You must be in the mindset of: I am building a house. This costs money and time. Here are questions you need to ask yourself before moving forward.

• Am I prepared, financially to build a log home?

• What is your time frame to get started?

• Has your property been approved to build?

• What type of foundation do you want your new log home to be built on?

EXAMPLES OF FOUNDATIONS:

o Concrete Pad

o Pier and beam with a crawl space

o Post and beam with a crawl space

• How high do you want your foundation to be above the ground?

• Is the land level or will there be major obstacles when building the foundation? NOTE: This alone will make a difference in costs.

• What type of electrical and plumbing fixtures will you require?

• In addition to the assembly of the structure, there are many other sub contractors in the deal.

o Roofers

o HVAC

o Insulation

o Painters

o Electrical

o Plumbing

o Gas (optional)

• What additions will you want with the build?

o Fireplace

o Built-in cabinets, shelves, TV's, etc

o Walk-in Shower or tub/shower combo

o Puck lighting or standard lighting fixtures

o Finish Frame Work

o Painting and Staining Colors

These are all very important things to know and consider before moving forward. We are here to help you through this journey.

As licensed General Contractors, we would love to work with you through the build phase of your new log home

Before finalizing the purchase and initiating the construction process of any structure, it is important to check with your local building authority and home owner’s association (HOA) to learn about any relevant restrictions or applicable requirements that may exist as well as to determine whether or not a building permit is necessary. If a building permit is mandatory, any needed drawings can be forwarded to you in a timely manner for inclusion with the application for this building permit once you have contacted us directly at 828.844.8200 or Toll Free at 1-833-856-1429 by email at nikki@dnwstructures.com.

We offer some financing options available through our third party partnerships. To apply, please click on the FINANCING AVAILABLE button in the top right hand corner of our website and following to directions to completing your application.

Click Here For Financing Through Lightstream

Preferred Payment Option:

Customers pay 100% of the purchase price at the time of order placement for products on backorder in our factory warehouse. You will receive details through email with the expected delivery date once the order has been sent. Products coming from our factory warehouse generally take a few weeks longer to arrive.

Deferred Payment Option:

Call 1-828-844-8200 to discuss this option or email: nikki@dnwstructures.com

For products that are on backorder in our factory warehouse, clients have the option to pay a 80% security deposit at the time of the order placement with the 20% balance due within 5 days of the product leaving the factory. You will receive invoice details through email to finalize your purchase.

Some products are unable to be returned to the factory and cannot be refunded if cancelled. Please contact us before ordering.

Typically Back ordered items ship within 4 to 8 weeks.

We only accept Cashier’s Checks or Certified Checks.

For any questions please email: nikki@dnwstructures.com

Shed Installation

A perfectly level and square foundation is required for the proper installation of this DIY garden shed. Pouring a concrete footing is not essential for this purpose. Lightweight construction blocks, concrete slabs or posts are also suitable for the foundation. They need to be dug partially into the ground and levelled before installing the garden shed in order to assure that it remains stable.

Every DIY garden shed includes an installation manual that shows the wall elements and describes the main installation steps. This installation manual is accessible under the product description link on the home page. All installation manuals are in English and Spanish.

An online video that explains the assembly process for the DIY garden shed is also available.

Frequently Asked Questions:

- Is the assembly process difficult?

The assembly process is not difficult, but having some building knowledge is beneficial. The DIY garden shed therefore provides an easy to follow and understand installation manual that is included with the simple self-assembly kit.

Reading the instructions before beginning the assembly process is recommended as the installation manual contains a list of parts, step by step instructions, pictures and drawings. It is also suggested that the DIY garden shed be painted or treated promptly after it is assembled. Paint or stain will serve to protect the new building from the adverse effects of weather conditions.

- How long will it take to complete the product assembly process?

Depending on the size of your cabin/structure and the type selected, assembly times will vary. Basic units should only take a day or two to construct, however larger, more complicated designs, could take three to days to complete. For more information, please refer to the description for your specifically selected model.

Free Shipping is included with all of our products, but in an effort to keep our prices as reasonable and fair as possible we are implementing a temporary shipping policy due to the current volatility of interstate shipping prices. Our current Free Shipping policy will be in effect East of the Mississippi and as far north as Pennsylvania. Please call us for pricing outside of this area and if shipping costs are within the cabin price, we will ship it free of charge. If, however, pricing is above this amount, we may charge an additional Fuel Charge to cover added costs from the shipping companies.

Free Shipping – we are happy to provide free shipping within mainland US (excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico and Guam)

Optional assembly is available for additional fees. Call or email for a quote nikki@dnwstructures.com

An additional option is to arrange your own pick up from our warehouse.

All of our products are shipped from our Tampa warehouse typically in 24-48 hours in working days (Monday thru Friday), after receiving cleared payment.

Specific delivery times will vary and customers will be contacted directly about the shipment. Customers are encouraged to inquire about shipment and delivery options before placing an order.

It is required that the responsible person to receive the order is noted on the order form along with the correct email and phone contact information, and that this individual is available to receive and return any written and verbal correspondence.

It is essential that the responsible person be available and engage in correspondence with the White Oak Cabins and More representatives and/or the Warehouse Logistics Team once the product has been shipped to establish a delivery time to the provided destination as well as have the necessary equipment to support this delivery.

Please make sure your package has sustained no damage in transit and that your order was processed according to your specifications upon product receipt. For visibly damaged orders, please refuse your order, write “damaged” on the delivery receipt and contact DNW Structures promptly for a replacement product.

Once the product is available for delivery, the customer must make the necessary arrangements to take receipt of the product within three days from the initial contact. Following this three-day grace period, the customer will be subject to all actual shipping and storage costs as well as logistic and subsequent handling fees that incur as the product is otherwise retained in a warehouse.

The delivery service provided is the transport of a product from the truck to the curbside, loading dock, parking lot, driveway or to a location where the carrier can safely and legally back up according to the driver’s discretion. You will be responsible for unloading the items directly from the truck. Please ensure that you have the proper equipment and people available to assist in moving the product inside a building such as, but not limited to, a garage, house or business or onto a prepared outdoor space.

In the case of an attempted delivery with the inability to receive the product at the designated time, the customer will be subject to all fees, including but not limited to, handling and shipping as well as assume all risks for any damages to the product or lost shipment after the initial attempted delivery whereas DNW Structures will assume such risks when the first shipment is initiated to the client.

For residential deliveries, the estimated delivery date is the day which the delivering terminal receives the shipment. Once the shipment is received delivery personnel will call to schedule a delivery appointment with the consignee/recipient.

DNW Structures keeps the right to charge extra fees for deliveries in case of high shipping cost.

Delays in delivery due to delays in sea or ground transport cannot be a reason for cancellation of your order.

All of our products come with a manufacturer limited warranty that carries a 5-year guarantee to be free from defects in workmanship and materials.

The warranty is valid for as long as the structure remains at the original address of delivery.

Should the structure be relocated to a new destination, this warranty will be discontinued.

Any customer concerns are addressed in a timely fashion. We take pride in taking care of our customers.

DNW Structures disclaims liability for damages caused by natural disasters, fire, vandalism, or storms with wind speeds exceeding 35 mph, thus excluding these causes from warranty coverage.

Defects such as cracking, checking, rough surfaces, etc. are normal features of natural wood products. Quality inspection allows for natural characteristics to be present and do not affect the structural integrity of the product.

Our cabins, sheds, gazebos and other top structures are supplied untreated unless you direct us otherwise whereas all foundation and terrace boards come pretreated. It is therefore advised that paint, stain or oil be applied to all natural hardwood structures soon after they are assembled. We recommend using natural wood preservative, treatment and protection products to maintain the eco-friendly essence of our whole wood products. This treatment of paint, stain or oil will serve to protect your new building against various weather conditions as well as add to the aesthetic design of the structure.

Should you opt to have DNW Structures treat your building, we can offer a myriad of superb options for top of the line quality paint and sealants that are also eco-friendly.

Our cabins, sheds, gazebos and other structures do not come with plumbing or electrical rough-in.

All sales are final upon order. No Refunds or Returns. All products are insured to point of delivery at the customers property. Any damages will be covered by dealer up to point of delivery.